HOW DO I ACCESS TMN, HBO CANADA, TMN ENCORE, SUPER CHANNEL OR HOLLYWOOD SUITE ON DEMAND?

In order to receive these On Demand services, you need to subscribe to their original service first. Then, just press the On Demand button on your remote control (or tune to channel 1) which will take you to the On Demand menu. Choose your preferred network and then the movie/series you want to watch.

WHAT IS TV Everywhere (TVE) or TV on the GO?

Source Cable currently offers 16 television services via a moble application (App) sometimes known as a "GO" or "NOW" service. These include TMN GO, TSN GO, Sportsnet NOW, FX NOW, Hollywood Suite GO, Global GO, History GO, A&E, Stingray Music, CTV GO, WWE, Treehouse, YTV GO, NICK GO, WATCH Disney and Cable 14 NOW. With these TVE services customers can view on demand content from their computer, iOS and Android devices. TVE services are FREE with your subscription to the original network.

HOW DO I ORDER A PAY PER VIEW MOVIE OR EVENT?

Select the Pay-Per-View listing from our main menu (channels 401-402-412-413) and scroll down to either movies or events. Select a title and order it. You can also contact a customer service rep at 905 574-6464 or info@sourcecable.ca to place an order. You will be charged for this on your next invoice.

HOW DO I RECORD A PAY-PER-VIEW EVENT?

Using our interactive program guide (iGuide), select the PPV event you want to record and then press the Record button on your remote. If you haven’t already ordered this event, you will be prompted to authorize the order.

CAN I ORDER PAY-PER-VIEW OR ON DEMAND WITHOUT A DIGITAL TERMINAL?

No, both of these services can only be received through a digital terminal.

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Toll Free: 1-866-785-7851Telephone: 905-574-6464Technical Support: 905-574-7477
E-mail: techsupport@sourcecable.netFax: 905-574-4909
Address: 1090 Upper Wellington Street Hamilton, Ontario L9A 3S6